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How to recover your login information

So you've got some extra stuff you want to freecycle, or you're looking for some free stuff for your own use. You've already created an account, and should be all set to go. The only problem is you have forgotten your login information.

Don't worry! We've got you covered. We can have you up and running in no time!

Step 1: Getting to the right page

On the top right of the main page of you will see a link saying "Forgot your password? Click Here!"

The direct link to the forgotten password page is here.

link location on the main page

The location of the link is inside the red box on the main page of FreeMesa

Step 2: Enter Your Email

If you created an account on FreeMesa, your email is in our system. If you enter that email address here, we can send you an email with your login and password. But don't worry, if you enter the wrong email, and it isn't in our system, we don't keep it in our system, and it will not get emails from us.

email entry form

You should see a page similar to this when you enter your email.

Step 3: Your email was found

If your email was found, the page should display a message saying "Request sent. It may take up to 20 minutes to arrive. If you do not see it in your inbox, check your Bulk Mail folder."

email sent, login and password are on the way

If the email was sent properly, this is the message you should see.

Step 4: Email was not found

If your email was not found in our system, you should see a page should display a message saying "We're sorry, but the email you entered, xxx was not found in our database.", then you should try again. It's possible you used a different email to create your account, you have since deleted your account, or, perhaps have not actually created an account to start with.

email not found

If you need to create an account, you can do so here.

Step 5: Freecycle away!

At this point, you should be good to go! The email with the login information should be in your inbox and you should be ready to freecycle your used stuff, or find new free stuff that could help you out.

For instructions on how to freecycle stuff on FreeMesa, please check this article here.

For instructions on how to navigate FreeMesa and get free stuff, please check this article here.

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